CallCenterAgentSettings

Bases: OCIRequest

Specifies an agent's settings for a particular Call Center. The skillLevel only applies to Premium agents.

Attributes:

service_user_id (str):

available (Optional[bool]):

skill_level (Optional[int]):

Source code in src/mercury_ocip_fast/commands/commands.py

@dataclass(kw_only=True)
class CallCenterAgentSettings(OCIRequest):
    """Specifies an agent's settings for a particular Call Center.
        The skillLevel only applies to Premium agents.

    Attributes:

        service_user_id (str):

        available (Optional[bool]):

        skill_level (Optional[int]):

    """

    service_user_id: str = field(metadata={"alias": "serviceUserId"})

    available: Optional[bool] = field(default=None, metadata={"alias": "available"})

    skill_level: Optional[int] = field(default=None, metadata={"alias": "skillLevel"})

Responses

:: mercury_ocip_fast.commands.base_command.ErrorResponse

:: mercury_ocip_fast.commands.base_command.SuccessResponse

Example Usage

from mercury_ocip_fast.client import Client
from mercury_ocip_fast.commands import CallCenterAgentSettings

client = Client()

command = CallCenterAgentSettings(
    service_user_id=...,
    available=...,
    skill_level=...,
)

response = client.command(command)

print(response)

Example 2 with Raw Command

from mercury_ocip_fast.client import Client

client = Client()

response = client.raw_command("CallCenterAgentSettings",
    service_user_id=...,
    available=...,
    skill_level=...,
)

print(response)