EnterpriseCallCenterCurrentAndPastAgentGetListRequest

Bases: OCIRequest

Request to all the current and past agents in the enterprise. The searchCriteriaExactUserGroup does not apply to past agents. The response is either EnterpriseCallCenterCurrentAndPastAgentGetListResponse or ErrorResponse.

Attributes:

service_provider_id (str):

response_size_limit (Optional[int]):

search_criteria_user_last_name (Optional[List[SearchCriteriaUserLastName]]):

search_criteria_user_first_name (Optional[List[SearchCriteriaUserFirstName]]):

search_criteria_exact_user_group (Optional[SearchCriteriaExactUserGroup]):

search_criteria_user_id (Optional[List[SearchCriteriaUserId]]):

search_criteria_dn (Optional[List[SearchCriteriaDn]]):

search_criteria_extension (Optional[List[SearchCriteriaExtension]]):

Source code in src/mercury_ocip_fast/commands/commands.py

@dataclass(kw_only=True)
class EnterpriseCallCenterCurrentAndPastAgentGetListRequest(OCIRequest):
    """Request to all the current and past agents in the enterprise.
        The searchCriteriaExactUserGroup does not apply to past agents.
        The response is either EnterpriseCallCenterCurrentAndPastAgentGetListResponse or ErrorResponse.

    Attributes:

        service_provider_id (str):

        response_size_limit (Optional[int]):

        search_criteria_user_last_name (Optional[List[SearchCriteriaUserLastName]]):

        search_criteria_user_first_name (Optional[List[SearchCriteriaUserFirstName]]):

        search_criteria_exact_user_group (Optional[SearchCriteriaExactUserGroup]):

        search_criteria_user_id (Optional[List[SearchCriteriaUserId]]):

        search_criteria_dn (Optional[List[SearchCriteriaDn]]):

        search_criteria_extension (Optional[List[SearchCriteriaExtension]]):

    """

    service_provider_id: str = field(metadata={"alias": "serviceProviderId"})

    response_size_limit: Optional[int] = field(
        default=None, metadata={"alias": "responseSizeLimit"}
    )

    search_criteria_user_last_name: Optional[List[SearchCriteriaUserLastName]] = field(
        default=None, metadata={"alias": "searchCriteriaUserLastName"}
    )

    search_criteria_user_first_name: Optional[List[SearchCriteriaUserFirstName]] = (
        field(default=None, metadata={"alias": "searchCriteriaUserFirstName"})
    )

    search_criteria_exact_user_group: Optional[SearchCriteriaExactUserGroup] = field(
        default=None, metadata={"alias": "searchCriteriaExactUserGroup"}
    )

    search_criteria_user_id: Optional[List[SearchCriteriaUserId]] = field(
        default=None, metadata={"alias": "searchCriteriaUserId"}
    )

    search_criteria_dn: Optional[List[SearchCriteriaDn]] = field(
        default=None, metadata={"alias": "searchCriteriaDn"}
    )

    search_criteria_extension: Optional[List[SearchCriteriaExtension]] = field(
        default=None, metadata={"alias": "searchCriteriaExtension"}
    )

Responses

Bases: OCIDataResponse

Response to the EnterpriseCallCenterCurrentAndPastAgentGetListRequest. Contains a table with column headings: "User Id", "Last Name", "First Name", "Hiragana Last Name", "Hiragana First Name", "Phone Number", "Extension", "Department", "Email Address".

Attributes:

agent_user_table (OCITable):

deleted_agent_user_table (OCITable):

Source code in src/mercury_ocip_fast/commands/commands.py

@dataclass(kw_only=True)
class EnterpriseCallCenterCurrentAndPastAgentGetListResponse(OCIDataResponse):
    """Response to the EnterpriseCallCenterCurrentAndPastAgentGetListRequest.
        Contains a table with column headings: \"User Id\", \"Last Name\", \"First Name\", \"Hiragana Last Name\", \"Hiragana First Name\",
        \"Phone Number\", \"Extension\", \"Department\", \"Email Address\".

    Attributes:

        agent_user_table (OCITable):

        deleted_agent_user_table (OCITable):

    """

    agent_user_table: OCITable = field(metadata={"alias": "agentUserTable"})

    deleted_agent_user_table: OCITable = field(
        metadata={"alias": "deletedAgentUserTable"}
    )

Bases: OCIResponse

Source code in src/mercury_ocip_fast/commands/base_command.py

class ErrorResponse(OCIResponse):
    errorCode: Optional[int] = None
    summary: str
    summaryEnglish: str
    detail: Optional[str] = None

Example Usage

from mercury_ocip_fast.client import Client
from mercury_ocip_fast.commands import EnterpriseCallCenterCurrentAndPastAgentGetListRequest

client = Client()

command = EnterpriseCallCenterCurrentAndPastAgentGetListRequest(
    service_provider_id=...,
    response_size_limit=...,
    search_criteria_user_last_name=...,
    search_criteria_user_first_name=...,
    search_criteria_exact_user_group=...,
    search_criteria_user_id=...,
    search_criteria_dn=...,
    search_criteria_extension=...,
)

response = client.command(command)

print(response)

Example 2 with Raw Command

from mercury_ocip_fast.client import Client

client = Client()

response = client.raw_command("EnterpriseCallCenterCurrentAndPastAgentGetListRequest",
    service_provider_id=...,
    response_size_limit=...,
    search_criteria_user_last_name=...,
    search_criteria_user_first_name=...,
    search_criteria_exact_user_group=...,
    search_criteria_user_id=...,
    search_criteria_dn=...,
    search_criteria_extension=...,
)

print(response)