GroupCallCenterGetInstanceRequest22
Bases: OCIRequest
Request to get all the information of a Call Center instance. The response is either GroupCallCenterGetInstanceResponse22 or ErrorResponse.
Attributes:
service_user_id (str):
Source code in src/mercury_ocip_fast/commands/commands.py
Responses
Bases: OCIDataResponse
Response to GroupCallCenterGetInstanceRequest22.
The following elements are only used in AS data mode and not returned in XS data mode:
routingType
enableReporting
allowCallsToAgentsInWrapUp
overrideAgentWrapUpTime
wrapUpSeconds
forceDeliveryOfCalls
forceDeliveryWaitTimeSeconds
enableAutomaticStateChangeForAgents
agentStateAfterCall
agentUnavailableCode
callCenterQueueThresholdsIsActive
networkClassOfService
Attributes:
service_instance_profile (ServiceInstanceReadProfile19sp1):
type (str):
routing_type (Optional[str]):
policy (str):
enable_video (bool):
queue_length (int):
enable_reporting (Optional[bool]):
allow_caller_to_dial_escape_digit (bool):
escape_digit (str):
reset_call_statistics_upon_entry_in_queue (bool):
allow_agent_logoff (bool):
allow_call_waiting_for_agents (bool):
allow_calls_to_agents_in_wrap_up (Optional[bool]):
override_agent_wrap_up_time (Optional[bool]):
wrap_up_seconds (Optional[int]):
force_delivery_of_calls (Optional[bool]):
force_delivery_wait_time_seconds (Optional[int]):
enable_automatic_state_change_for_agents (Optional[bool]):
agent_state_after_call (Optional[str]):
agent_unavailable_code (Optional[str]):
external_preferred_audio_codec (str):
internal_preferred_audio_codec (str):
play_ringing_when_offering_call (bool):
call_center_queue_thresholds_is_active (Optional[bool]):
network_class_of_service (Optional[str]):
Source code in src/mercury_ocip_fast/commands/commands.py
122846 122847 122848 122849 122850 122851 122852 122853 122854 122855 122856 122857 122858 122859 122860 122861 122862 122863 122864 122865 122866 122867 122868 122869 122870 122871 122872 122873 122874 122875 122876 122877 122878 122879 122880 122881 122882 122883 122884 122885 122886 122887 122888 122889 122890 122891 122892 122893 122894 122895 122896 122897 122898 122899 122900 122901 122902 122903 122904 122905 122906 122907 122908 122909 122910 122911 122912 122913 122914 122915 122916 122917 122918 122919 122920 122921 122922 122923 122924 122925 122926 122927 122928 122929 122930 122931 122932 122933 122934 122935 122936 122937 122938 122939 122940 122941 122942 122943 122944 122945 122946 122947 122948 122949 122950 122951 122952 122953 122954 122955 122956 122957 122958 122959 122960 122961 122962 122963 122964 122965 122966 122967 122968 122969 122970 122971 122972 122973 122974 122975 122976 122977 122978 122979 122980 122981 122982 122983 122984 122985 122986 122987 122988 122989 122990 122991 122992 122993 122994 122995 122996 122997 122998 122999 123000 123001 123002 | |
Example Usage
from mercury_ocip_fast.client import Client
from mercury_ocip_fast.commands import GroupCallCenterGetInstanceRequest22
client = Client()
command = GroupCallCenterGetInstanceRequest22(
service_user_id=...,
)
response = client.command(command)
print(response)