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GroupCallCenterGetRequest23

Bases: OCIRequest

Request the Group level data associated with Call Center. The response is either a GroupCallCenterGetResponse23 or an ErrorResponse.

Attributes:

service_provider_id (str):

group_id (str):
Source code in src/mercury_ocip_fast/commands/commands.py
@dataclass(kw_only=True)
class GroupCallCenterGetRequest23(OCIRequest):
    """Request the Group level data associated with Call Center.
        The response is either a GroupCallCenterGetResponse23 or an
        ErrorResponse.

    Attributes:

        service_provider_id (str):

        group_id (str):

    """

    service_provider_id: str = field(metadata={"alias": "serviceProviderId"})

    group_id: str = field(metadata={"alias": "groupId"})

Responses

Bases: OCIDataResponse

Response to GroupCallCenterGetRequest23.

The following elements are only used in AS data mode and not returned in XS data mode:
  useSystemDefaultUnavailableSettings
  forceAgentUnavailableOnDNDActivation
  forceAgentUnavailableOnPersonalCalls
  forceAgentUnavailableOnBouncedCallLimit
  numberConsecutiveBouncedCallsToForceAgentUnavailable
  forceAgentUnavailableOnNotReachable
  wrapUpDestination

Attributes:

use_system_default_guard_timer (bool):

enable_guard_timer (bool):

guard_timer_seconds (int):

use_system_default_unavailable_settings (Optional[bool]):

force_agent_unavailable_on_dnd_activation (Optional[bool]):

force_agent_unavailable_on_personal_calls (Optional[bool]):

force_agent_unavailable_on_bounced_call_limit (Optional[bool]):

number_consecutive_bounced_calls_to_force_agent_unavailable (Optional[int]):

force_agent_unavailable_on_not_reachable (Optional[bool]):

wrap_up_destination (Optional[str]):
Source code in src/mercury_ocip_fast/commands/commands.py
@dataclass(kw_only=True)
class GroupCallCenterGetResponse23(OCIDataResponse):
    """Response to GroupCallCenterGetRequest23.

        The following elements are only used in AS data mode and not returned in XS data mode:
          useSystemDefaultUnavailableSettings
          forceAgentUnavailableOnDNDActivation
          forceAgentUnavailableOnPersonalCalls
          forceAgentUnavailableOnBouncedCallLimit
          numberConsecutiveBouncedCallsToForceAgentUnavailable
          forceAgentUnavailableOnNotReachable
          wrapUpDestination

    Attributes:

        use_system_default_guard_timer (bool):

        enable_guard_timer (bool):

        guard_timer_seconds (int):

        use_system_default_unavailable_settings (Optional[bool]):

        force_agent_unavailable_on_dnd_activation (Optional[bool]):

        force_agent_unavailable_on_personal_calls (Optional[bool]):

        force_agent_unavailable_on_bounced_call_limit (Optional[bool]):

        number_consecutive_bounced_calls_to_force_agent_unavailable (Optional[int]):

        force_agent_unavailable_on_not_reachable (Optional[bool]):

        wrap_up_destination (Optional[str]):

    """

    use_system_default_guard_timer: bool = field(
        metadata={"alias": "useSystemDefaultGuardTimer"}
    )

    enable_guard_timer: bool = field(metadata={"alias": "enableGuardTimer"})

    guard_timer_seconds: int = field(metadata={"alias": "guardTimerSeconds"})

    use_system_default_unavailable_settings: Optional[bool] = field(
        default=None, metadata={"alias": "useSystemDefaultUnavailableSettings"}
    )

    force_agent_unavailable_on_dnd_activation: Optional[bool] = field(
        default=None, metadata={"alias": "forceAgentUnavailableOnDNDActivation"}
    )

    force_agent_unavailable_on_personal_calls: Optional[bool] = field(
        default=None, metadata={"alias": "forceAgentUnavailableOnPersonalCalls"}
    )

    force_agent_unavailable_on_bounced_call_limit: Optional[bool] = field(
        default=None, metadata={"alias": "forceAgentUnavailableOnBouncedCallLimit"}
    )

    number_consecutive_bounced_calls_to_force_agent_unavailable: Optional[int] = field(
        default=None,
        metadata={"alias": "numberConsecutiveBouncedCallsToForceAgentUnavailable"},
    )

    force_agent_unavailable_on_not_reachable: Optional[bool] = field(
        default=None, metadata={"alias": "forceAgentUnavailableOnNotReachable"}
    )

    wrap_up_destination: Optional[str] = field(
        default=None, metadata={"alias": "wrapUpDestination"}
    )

Bases: OCIResponse

Source code in src/mercury_ocip_fast/commands/base_command.py
class ErrorResponse(OCIResponse):
    errorCode: Optional[int] = None
    summary: str
    summaryEnglish: str
    detail: Optional[str] = None

Example Usage

from mercury_ocip_fast.client import Client
from mercury_ocip_fast.commands import GroupCallCenterGetRequest23

client = Client()

command = GroupCallCenterGetRequest23(
    service_provider_id=...,
    group_id=...,
)

response = client.command(command)

print(response)

Example 2 with Raw Command

from mercury_ocip_fast.client import Client

client = Client()

response = client.raw_command("GroupCallCenterGetRequest23",
    service_provider_id=...,
    group_id=...,
)

print(response)