AgentStatistics

@dataclass(kw_only=True)
class AgentStatistics(OCIType):
    """Contains Call Center Agent statistics for a given time frame.

    Attributes:

        number_of_calls_handled (int):

        number_of_calls_unanswered (int):

        average_call_seconds (int):

        total_talk_seconds (int):

        total_staffed_seconds (int):

    """

    number_of_calls_handled: int = field(metadata={"alias": "numberOfCallsHandled"})

    number_of_calls_unanswered: int = field(
        metadata={"alias": "numberOfCallsUnanswered"}
    )

    average_call_seconds: int = field(metadata={"alias": "averageCallSeconds"})

    total_talk_seconds: int = field(metadata={"alias": "totalTalkSeconds"})

    total_staffed_seconds: int = field(metadata={"alias": "totalStaffedSeconds"})