CallCenterQueueStatistics14sp9

@dataclass(kw_only=True)
class CallCenterQueueStatistics14sp9(OCIType):
    """Contains Call Center Queue statistics.

    Attributes:

        number_of_busy_overflows (int):

        number_of_calls_answered (int):

        number_of_calls_abandoned (int):

        number_of_calls_transferred (int):

        number_of_calls_timedout (int):

        average_number_of_agents_talking (float):

        average_number_of_agents_staffed (float):

        average_wait_seconds (int):

        average_abandonment_seconds (int):

    """

    number_of_busy_overflows: int = field(metadata={"alias": "numberOfBusyOverflows"})

    number_of_calls_answered: int = field(metadata={"alias": "numberOfCallsAnswered"})

    number_of_calls_abandoned: int = field(metadata={"alias": "numberOfCallsAbandoned"})

    number_of_calls_transferred: int = field(
        metadata={"alias": "numberOfCallsTransferred"}
    )

    number_of_calls_timedout: int = field(metadata={"alias": "numberOfCallsTimedout"})

    average_number_of_agents_talking: float = field(
        metadata={"alias": "averageNumberOfAgentsTalking"}
    )

    average_number_of_agents_staffed: float = field(
        metadata={"alias": "averageNumberOfAgentsStaffed"}
    )

    average_wait_seconds: int = field(metadata={"alias": "averageWaitSeconds"})

    average_abandonment_seconds: int = field(
        metadata={"alias": "averageAbandonmentSeconds"}
    )