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CallCenterScheduledReportServiceLevelInclusions

Bases: OCIType

The call center enhanced reporting scheduled report inclusions related to the Service Level thresholds

Attributes:

include_overflow_time_transfered_in_service_level (bool):

include_other_transfers_in_service_level (bool):

abandoned_calls_in_service_level (str):

abandoned_call_interval_seconds (Optional[int]):
Source code in src/mercury_ocip_fast/commands/commands.py
@dataclass(kw_only=True)
class CallCenterScheduledReportServiceLevelInclusions(OCIType):
    """The call center enhanced reporting scheduled report inclusions related to the Service Level thresholds

    Attributes:

        include_overflow_time_transfered_in_service_level (bool):

        include_other_transfers_in_service_level (bool):

        abandoned_calls_in_service_level (str):

        abandoned_call_interval_seconds (Optional[int]):

    """

    include_overflow_time_transfered_in_service_level: bool = field(
        metadata={"alias": "includeOverflowTimeTransferedInServiceLevel"}
    )

    include_other_transfers_in_service_level: bool = field(
        metadata={"alias": "includeOtherTransfersInServiceLevel"}
    )

    abandoned_calls_in_service_level: str = field(
        metadata={"alias": "abandonedCallsInServiceLevel"}
    )

    abandoned_call_interval_seconds: Optional[int] = field(
        default=None, metadata={"alias": "abandonedCallIntervalSeconds"}
    )